Refund policy

Sometimes things don't work out quite the way you expected, and that's okay! Here is what to expect if you change your mind. Merchandise may be returned within 21 days if you have the following:

• Unworn Merchandise: Nobody likes damaged goods.
• Order Confirmation email 
• Original Packaging

If 21 days have passed since your purchase or your item is worn, we cannot offer you a refund or exchange. We reserve the right to deny any items that do not meet our policy's requirements. 

Should you choose to return an item and it returns to warehouse meeting policy requirements - full product total will be refunded onto the original form of payment.

Shipping charges are paid to our shipping carrier to ensure you receive your item in the allotted timeframe selected at checkout. Because this service is separate from the item(s) you purchased, it cannot be refunded. 

Please reach out to info@charmedbysamantha.com for assistance.